The city receives about 60 requests daily for things like potholes, missed trash pickup or parking violations.

And street lights on East Northern Parkway kept breaking, according to Baltimore’s 311 system. Data analyzed by The Baltimore Sun shows that the system handled over a million requests in 2024 ...

New York’s Finest’s often spotty responses to 311 calls will be tracked under a new NYPD “quality of life” crackdown, police ...

ROCHESTER, Minn. – It’s National 311 day and the City of Rochester is highlighting the service that has helped thousands of ...

The City of Pittsburgh launched an updated 311 system this week. The Mayor’s Office says the improved system marks a “significant step forward” in streamlining how residents report issues ...

The 311 system, created in 2006, has greatly helped increase accountability in the department, Hugen said. She said her precincts, precinct two and part of precincts three and four, had not been late ...

Boarini’s proposal to change Evanston’s 311 hotline would strengthen this role. Biss said Boarini’s proposal was unaligned with how Evanston’s current system of government functions.

The City Council member tells News 12 he is working on more legislation to improve the 311 system like being able to add pictures to requests and the ability to live chat with an agent.

Providence has revamped its 311 system to streamline requests for service. 311 is used for non-emergency issues such as potholes, parking violations, missed trash, etc. The new system allows users ...