or “Show me recent activity for this account,” teams can quickly find insights from Dynamics 365 Sales without leaving their chat environment. Microsoft says that Sales Chat is designed to ...

The agents, available in public preview this May, will integrate with both Microsoft Dynamics 365 and Salesforce CRM systems.

They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' says Jared Spataro, Microsoft CMO for AI at work. Microsoft appears to ...

Microsoft released two AI sales agents for Microsoft 365 Copilot to enhance revenue operations, integrating with Dynamics 365 and Salesforce CRM. These agents automate lead qualification ...