Agentic AI is changing the narrative in the ITSM domain. NOW or TEAM, which is a better pick in the changing scenario?

Obsidian Systems, along with its subsidiaries Autumn Leaf and RadixTrie, is an established supplier of enterprise-ready ...

Atlassian is encouraging attendees to meet their peers and network with Atlassian experts and vendors on the expo floor. It says that whether attendees are just networking, or looking for more ...

Swiss global solutions provider Ascom has confirmed a cyberattack on its IT infrastructure as a hacker group known as Hellcat targets Jira servers worldwide using compromised credentials.

To tackle this challenge, Jira Service Management has introduced the Customer Sentiment feature, an AI-powered tool that analyzes the customer’s tone to provide valuable insights for support agents.

On the other hand, Jira is a powerful tool designed to manage complex software development projects. It provides robust issue tracking, supports agile methodologies, and offers detailed reporting ...